Cancellation Policy
At SSpecs, we understand that sometimes plans change. This Cancellation Policy explains when and how an order can be cancelled.
Order Cancellation
- Orders can be cancelled only before they are dispatched.
- Once an order has been shipped, it cannot be cancelled.
How to Request a Cancellation
To request an order cancellation, please contact us as soon as possible at:
Please mention your Order ID while requesting cancellation.
Cancellation After Dispatch
- Orders cannot be cancelled once dispatched.
- Refusal of delivery without valid reason may make the order ineligible for refund.
Refunds for Cancelled Orders
- If an order is cancelled before dispatch, the refund will be processed within 5–7 business days.
- Refunds will be made to the original payment method.
- For Cash on Delivery (COD) orders, any advance payment (if applicable) will be refunded via UPI or bank transfer.
Important Notes
- SSpecs reserves the right to cancel any order due to stock unavailability, pricing errors, or unforeseen circumstances.
- Customers will be informed promptly in such cases, and a full refund will be issued.
Need Help?
For cancellation-related queries, please contact us at:
[email protected]